Return Policy
Return Policy – urclothy.com At urclothy.com, we want you to love your purchase.If you're not completely satisfied, we offer hassle-free returns. --- 1.Eligibility - Items must be unworn, unwashed, and in original condition (with tags and packaging). - Proof of purchase (order number/receipt) is required. - Final sale items (e.g., clearance, personalized products) cannot be returned. 2.Return Window - 30 days from the delivery date for a refund or exchange. - Contact us within 7 days for defective or incorrect items. 3. How to Return 1.Request a Return:Contact us. 2.Ship It Back: Use the original packaging and ship to: 3. Wait for Processing: Refunds take 3–5 business days after we receive your return.
4.Refund Methods - Refunds are issued to the original payment method. - Store credit is available upon request. - Return shipping costs are deducted unless the return is due to our error. 5.Exchanges - Size/color exchanges are free (if stock is available). - Contact us first to confirm availability. Note: We recommend using tracked shipping for returns;we’re not responsible for lost packages.
